Feedback & Suggestion

vohuy9044@gmail.com

22:18:46 8/6/2026

I am reaching out regarding a critical issue with the "Full Export" feature. I have purchased the Premium plan, but the exported virtual tour fails to function correctly when used offline. The Issues: 1. Hotspot Preview Box Failure: When hovering over hotspots, the preview box appears black/broken. The browser console and server logs show a 404 or redirect to index.html error when the system attempts to fetch images via / next/image?url=... . It seems the exported build is still trying to access a Next.js image optimization API that does not exist in an offline/static server environment. 2. Missing Assets Offline: When disconnected from the internet, the tour fails to load essential UI icons and assets, despite having performed a "Full Export". It appears the export package is not truly "offline ready" and still relies on external server calls for assets. Environment: Export Type: Full Export (Premium) Server Environment: Tested on Mongoose and Laragon (Localhost) Behavior: The tour works online but breaks immediately when offline or when using a local static server. Evidence: Please find the attached screenshot showing the Network tab error: The system is attempting to load image?url=... but receiving text/html (redirect) instead of image data. I have also attached a screenshot showing the missing icons and the broken preview box when hovering over the hotspot. I am preparing this project for my graduation thesis presentation and require a fully functional offline version. Could you please provide a fix, a patched tour.js file, or instructions on how to force the export to read local static assets directly without calling the / next/image API? Looking forward to your prompt assistance.

carlp778@gmail.com

08:25:53 28/5/2026

It's great you have no many icons and fonts but there are so many that scrolling through hundreds of them in time consuming. Is there any way of favouriting just a selection so I can get to them quickly. For example, when I use a 'photo' hotspot and look for another icon I can replace it but getting back to the original icon is difficult if I don't know what it is called.

carlp778@gmail.com

14:38:57 27/5/2026

I'm having issues with the sun hotspot. There is no preview in edit mode and when publish it then is super bright. I can't see any way of adjusting it to make it less bright. Any ideas?

studiocamera@gmail.com

07:24:23 25/5/2026

They set up "Folio" the signs turned black from white. In the "Call to Action" the icons appear larger than normal.

carlp778@gmail.com

14:41:04 19/5/2026

Because I'm still with Kuula I do like he way they incoporate their home icon in the bottom left (see photo above). It is big and people can easily navigate back to the home screen. Not only that but you can change the icon to be a map, drone etc so very helpful. Can you do someting similar?

carlp778@gmail.com

13:34:11 19/5/2026

Is there any chance we can have a better home screen option in the design pages. At the moment with the design I have the home button is on the top right but it is quite small and it can sometimes be lost depending upon the image behind it. It would be nice to be able to put it bottom left or right and make it bigger and bolder. sometimes my customers can't find it or see it.

info@mentefresca.com

12:51:16 15/5/2026

I think that will be nice to have parametrize vertical and horizzontal dimension of iframe i i want link an external source

studiocamera@gmail.com

09:06:47 14/5/2026

In the "transitioning" option of hotspots, it would be good to add the "zoom in to zoom in".

studiocamera@gmail.com

08:59:57 14/5/2026

In the "transitioning" option of hotspots, it would be good to add the <zoom in to zoom in transition.

carlp778@gmail.com

13:05:15 19/5/2026

I wanted to report a few bugs on my brighton tour that starts with a static image (see link above) Firstly there are black bars either side and I'd like those gone. Also when you pan around the black background appears even more. You can't pinch and zoom to get closer to the hotspots on a computer (you can scroll but not pinch and zoom with your finger) but you can on the iphone version. But on my other camping 360 you can pinch and zoom. Can you look at these please. Pinch and zoom on 2d opening home page would be great. It would be great to know what size 2d image/photo i can create to get ride of the black sides and entire black background. thanks p.s. How can we get rid of the name of the tour at the top of every tour I create. Very annoying!

info@mentefresca.com

12:47:56 15/5/2026

It will be a killer and dreaming application having panoee tools on a motterport source....

leosharefiles@gmail.com

02:53:10 14/5/2026


it-accounts@avori.energy

06:37:12 12/5/2026


arsitekasg2@gmail.com

09:18:33 10/5/2026

Set default zoom and camera behavior globally across all scenes. Avoid distorted perspectives, maintain a consistent viewing experience, and save time by applying settings to the entire tour instead of configuring scenes one by one.

carlp778@gmail.com

09:33:43 28/5/2026

Is says 'Little Planel' and should say 'Little Planet' That should be pretty easy to fix.

carlp778@gmail.com

15:37:58 27/5/2026

I created a hot spot then went to design and changed the font and size. It didn't change it but when hovered over the hotspot it went a bit strange. See screenshots.

carlp778@gmail.com

15:29:42 27/5/2026

How do you get rid of the title. I thought you had fixed this but please tell me.

dev@proptek.in

17:05:58 15/5/2026

User feedback from dev@proptek.in: "In Base design, you have done a great job by hiding the Scene Title but you forget to hide the Media name. Please do this as well." Context from proof image: Tour appears to use the Base design for a Proptek project. Scene title is hidden as expected. Media names are still visible over thumbnail items in the bottom media/scene strip, e.g. labels like "Lobby", "room", "Kitchen", "Rooftop", "Balcony". User requests that media names should also be hidden in Base design, matching the hidden Scene Title behavior. Requested change: Update Base design so Media name labels are hidden as well, not only Scene Title.

carlp778@gmail.com

16:47:08 15/5/2026

User feedback from carlp778: "I don't because I can't do it. let me upload my clients logo and show you. I tried pop up but i want the logo or photo to stay on the screen all the time on the opening page not just once" Context from screenshot: User is working on a Brighton 360 tour that starts with a map illustration. They want to display a client logo/photo (example shown: VisitBrighton logo) persistently on the opening page/screen. Current workaround using a pop up only shows the logo once, which does not meet their need. Requested capability: allow a logo/photo overlay or pinned media element that stays visible continuously on the opening page, instead of behaving like a one time popup. Suggested product need: Add support for persistent opening screen branding/media overlays, or an option for popup/media hotspots to remain visible/pinned until manually dismissed or throughout the opening scene.

info@mentefresca.com

12:49:43 15/5/2026

I see you introduce hotspot save and recall in the same scene, but i don't see available from one scene to an other

cyberprinx@gmail.com

11:43:00 15/5/2026

As screenshot

carlp778@gmail.com

02:57:14 14/5/2026


starfruitjsc@gmail.com

18:23:36 11/5/2026


cyberprinx@gmail.com

14:51:05 11/5/2026


chamsomenara@gmail.com

15:00:10 10/5/2026